Driving Business Excellence Through Innovative Solutions
ValSys Consultancy & Services India Pvt Ltd
We not only add ‘Value’ but also ‘Values’
A Chitradeep Banerjee Endeavor Offering End-to-End Quality Supervision Services
CEO Of The Year 2024
The brainchild of Mr. Chitradeep Banerjee, ValSys Consultancy & Services India Pvt. Ltd. is a pioneer in providing Inspection and Vendor Assessment services in Mechanical, Electrical, Civil, and allied services by nearly all National and International standards. ValSys, an ISO 9001:2015-certified Inspection and Advisory company headquartered in Kolkata, West Bengal, operates as a one-stop solution to all these quality requirements.
Since its inception in 2015, the company has showcased continual growth, has a PAN India presence in 17+ cities, covering all metros, and a global reach. ValSys is moving forward with the motto of providing “International Service Quality at a Local Cost.”
The Company has already gained the trust of many MNCs and conglomerates across the country like M/s Atlas Copco, M/s Paharpur Cooling Towers, M/s ITC, M/s Tata Projects, M/s Linde, and so on. What makes ValSys even more extraordinary is that it is the first and only third-party inspection body in the entire Eastern Region of India to offer both Industrial Operation and Advisory Services.
Key Leadership at ValSys
Chitradeep Banerjee, Managing Director and Chief Advisor
The man behind the brand, Mr Chitradeep Banerjee is an industry leader with extensive knowledge and experience in auditing various industries such as Power, Telecom, Engineering, Trading, Manufacturing, Institutions, FMCG, etc. He is a Lead Auditor and Certified Trainer and has conducted audits and trainings in over 10 nations around the world. In academics, Mr Banerjee holds a B.E. in Electronics along with M.Sc. in Environmental Science.
Tailored Solutions for Diverse Industries
ValSys has been offering services in varied business fields for quality requirements, operating primarily in two verticals. The company offers end-to-end Quality Supervision, including inspection activities at the Manufacturing Unit, Project Site, Vendor Premises, and Supply Chain Activities.
At the heart of its Advisory Services, the company enhances the overall system, process, and customer satisfaction through Business Consultancy, System Standard Training and Business Advisory Services. In addition to its core services, ValSys is the only engineering service company to launch Communication and Soft Skills Development Training for children, teenagers, and Corporates.
The Genesis of ValSys
The two visionary leaders, Mr. Chitradeep Banerjee and late Mr. Gautam Basu, laid the foundation of ValSys in Kolkata to establish a national, work-friendly, and ethical engineering service company. (The idea struck their mind while returning from a client meet in Paradip, Odisha.)
Delivering quality services within a stipulated time was a major challenge in the B2B industry. It, directly impacts the final deliverables, i.e., the end quality of the product or service. Therefore, ValSys took a bold step at the initial stage by directly engaging on B2B platform, which was a significant transition from the general trend for a start-up. Thus, ValSys (Value System) came into existence and started its operation in full swing on November 1, 2018.
“In a short period, Conglomerates and MNCs have already shown their trust and confidence in us, and we are thankful for their continuous patronage and for being a part of the ValSys family,” explained Mr Banerjee.
ValSys boasts of a team of Degree Engineers, MBAs, and Mass Communication professionals who are technically competent in handling the entire responsibility from the back end to the front end. The engineers across the company have an average work experience of 15+ years. In a holistic view, they take pride in having more than 100+ years of collective experience with their advisors and various resources throughout the country.
Shifting Market Trends and Technologies
Technology has played a significant role in ensuring growth in the industry. ValSys utilizes Business Intelligence (BI) mainly to keep up with the latest technological trends. Along with their Onsite regular Inspection they also can provide Remote Inspection as well as Remote Advisory Services through the effective use of audio-visual live streaming and real-time analysis and reporting with the use of MS Teams, Google Meet, Zoom, etc. without compromising on the deliverables.
There is a dedicated server that helps them retain every shared piece of information about the customer, viz., data, drawings, and the like. Additionally, they have a two-fold backup system with a record retention management of 3-5 years.
Clients and Corporate Ethos
ValSys has been serving its clientele across various sectors, including Engineering Procurement Construction (EPC), the Power Sector, Oil and Gas, Automotive Industry, etc. Some of its notable clients include M/s Atlas Copco, M/s ITC, M/s Paharpur Cooling Towers, M/s Linde, M/s INGRAM Micro, M/s Tata Projects, M/s Vikram Solar, and M/s Pinnacle Kyosei and many more.
ValSys prioritizes confidentiality as a core value and acts as the custodian of client data, ensuring zero information theft and maintaining client trust. They also focus on understanding customer pain points and providing customized solutions for different clients.
Distinctive Branding Strategies
Mr Banerjee focuses not on the services but on the ways by which a client’s problem can be resolved. “We don’t sell, we assist the customer in right buying choice.” He and his team work on customer service mapping after analyzing their business journey. They engage in upselling and cross-selling in the B2B segment and among their group of companies.
They run a referral program where the team aims to incentivize and encourage organisations, associations etc. to contribute to the value addition of their services and processes. Additionally, the Digital Marketing team is actively running several awareness campaigns from time to time.
An Edge Over the Peers
With all the differentiating factors, such as its global expertise, optimum quality, and skilled team, ValSys stands ahead of its competitors. Its key USP is maximum client benefit in terms of Quality vs Cost Ratio. The team can penetrate remote areas with their competent resources and provide on-time and equivalent service quality, similar to any normal metro city.
“We take pride in nearly zero TAT (turn-around time). The normal turn-around time for ValSys is 30- 35% faster than our peers. Delivering services before the set timeline as per the client’s needs is our main focus, with on-site visit scheduling within 24 hours of the inspection call and 48 hours of reporting,” the leading man emphasized.
A Culture of Collaboration and Growth
ValSys’ team embraces a distinctive work culture where every team member is empowered to take charge of their responsibilities. Each employee is a CEO of their work and are self-accountable for their work and can enjoy their job while still meeting the target.
Transparency and trust are the fundamental values at ValSys, creating a family-like work culture with a strong emphasis on professionalism. This approach encourages employees to take initiative, resulting in a high-quality outcome.
Achievements and Milestones Along the Way
ValSys has achieved several significant milestones, including recognition as a Quality Partner and Channel Partner of TQ Cert and Tata Projects Limited, and of many eminent MNCs. It is an MSME UDYOG-registered and ISO 9001:2015-certified company, certified by Bureau Veritas. It is also an ISO 17020:2012 Standard-Compliant organization. Moreover, the company has been recognized as the “Best Startup” (Eastern India) in 2023 by a leading publishing house.
Charting the Path to ValSys’ Future
“The sole mission of ValSys is to establish itself as a hallmark organization, providing value to our employees, clients, stakeholders, and society,” Mr Banerjee proudly asserts.
Over the years, ValSys has strengthened its foothold as a pivotal player in the industry and is actively looking to expand in South Africa, the UAE, and other Middle Eastern countries. The company aims to maintain zero customer complaints and achieve high mast inspection in the remotest areas via the most advanced AI-based Drone Cameras.
Words of Wisdom
Mr Banerjee believes “Opportunity lies within the Problems,” hence he suggests that aspiring entrepreneurs should focus on the solution and not on the problems. Everybody should have a clearly defined goal, as goals only drive an entrepreneur. According to the visionary leader, “The three arms of the success triangle for any human being are their Ability to Convince, their Ability to Network, and Risk-taking Appetite.”
